Where do you deliver to?
We accept international orders and we deliver right to your door worldwide.
Do you deliver to PO BOXES?
We cannot deliver to PO BOXES. Please make sure you provide a street address.
When I will receive my order?
For Hong Kong Orders: We aim to deliver your order to you within 1 to 4 working days after your purchase.
For International Orders: We aim to deliver your order to you within 3 to 20 working days after your purchase.
Please note that delivery time may be affected by seasonal holidays, sales and bad weather conditions and that we are closed on Saturdays, Sundays and Public Holidays.
How can I track my order?
Once your items are dispatched, you will receive an email from firstname.lastname@example.org with your order tracking number so you can track your parcel directly in the carrier website.
How much is shipping?
For Hong Kong Orders:We offer FREE delivery for all orders with no minimum order amount.
For International Orders: We offer FREE delivery for orders on or above HK$ 1,000. Orders with an amount less than HK$ 1,000 will be charged a flat delivery rate of HK$ 75.
Will I have to pay any duties or taxes?
For Hong Kong orders: All items are Delivery Duty Paid, which means there will not be any additional costs after you passed your order.
For International orders: Duties or taxes which may be applied by customs in the country (other than Hong Kong) of delivery as well as any other related fees are the full responsibility of the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.